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Welcome to our Support Center
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Support Center
Online Scheduling
Online Scheduling
Set up online booking, manage providers and availability, and run your waitlist and walk-in queue.
Managing bookings
Fix twins flagged as duplicate patients
Sort appointment notification emails with Outlook rules
Providers & availability
Add a new provider
Add or update a provider photo
Choose which appointment types each provider offers
Create schedule templates for DrChrono and CareCloud
Setup
Control rescheduling and cancellation by appointment type
Customize the booking confirmation email and Thank You page
Set up visit reasons for online booking
Update your practice hours
Waitlist
Add or remove a patient from the waitlist
How patients join or leave the waitlist
Walk-in queue
How online queue wait times are calculated
Set up your walk-in online queue
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