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Supported browsers

NextPatient works best in Google Chrome or Microsoft Edge. Safari is not recommended.

Recommended browsers

For the best experience with NextPatient, use one of these browsers:

Note: Safari is not recommended. If your team uses Macs, install Chrome or Edge for NextPatient.

These recommendations are for your team. Patients can book appointments online in any browser.

 

Get notified about new patient texts

Chrome and Edge both support desktop notifications, so your team can see incoming patient text messages right away, even when NextPatient isn’t the tab you’re looking at. To turn them on, see: Enable notifications for incoming text messages.

 

FAQs

Do patients need to use Chrome or Edge to book online?

No. Patients can book appointments in any browser. These recommendations only apply to your team using NextPatient.

Can I use Safari?

We don’t recommend it.

Which browser do I need for desktop notifications?

Chrome or Edge. Both support desktop notifications for incoming text messages.

NextPatient isn’t working right in my browser. What should I try?

First, make sure you’re using Chrome or Edge. If you are, try the steps in: Quick fixes for common technology issues, like updating your browser and clearing your cache. If that doesn’t help, reach out to your account manager.