My account is locked! What do I do?

If you try to log in to your NextPatient account and enter the wrong password too many times, you may see the following message:


"This account has been locked. Please contact your practice administrator or help@nextpatient.co"

 

Please email help@nextpatient.co the name and location of the practice, the name of the person locked out, and the email used for login.

We will unblock your account internally and then you can attempt to login again. 

If the login still does not work please hit the password reset button. You can then recreate your password and login successfully.